We are a print on demand company and all products are made to order. We print in house, hire and use outsourced manufacturers to print our graphic designs for speed and quality.
Processing
Apparel takes 2-7 business days to create. In some cases, due to item back order, there may be a slight delay (usually of no more than 7 additional days).
Order Cancellation
We will not cancel ANY order after receiving payment due to automatic production of merchandise.
Additional
In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product. Please note that colors may not be exact, but extremely close, due to digital mockup limitations and varying screen resolutions.
If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package RECEIPT to notify us of the defect.
Additionally, we are NOT responsible for post office issues relating to lost/stolen packages and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.